Shipping policy
Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and your delivery address.
Processing Time
Orders are processed within 7 business days. Orders placed on weekends or holidays will be processed the next business day.
Delivery Times
Delivery times are estimates and begin from the date of shipping, not the date of order. Please note that delivery times may be affected by factors beyond our control, such as postal delays or customs processing.
International Shipping
We ship worldwide. International shipping costs and delivery times vary based on destination. Please be aware that international orders may be subject to import duties and taxes, which are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can track your order using the link provided in the email.
Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us at info@heistrecordings.com.
** Please Note that delivery to one of these areas could sometimes take up to 4-6 weeks! Asia, Australia & New Zealand, Africa, Russia, Mexico & South America. Thank you for your Patience! **